Dear Members,

Kindly note that below Terms and Conditions would apply:

  • Free Doorstep service would be applicable only once a month. Any additional requests in the same calendar month would be chargeable by Rs.70.
  • Doorstep Service could be availed for an exchange of minimum 3 books. Exchanges at our store has no such restrictions.
  • Fine worth MRP would be levied in case major damage to the books is done. Normal wear during reading is okay. Any damage to the received books need to be reported immediately on the same/next day.
  • Membership renewal STRICTLY needs to happen on time. The renewals can be conveniently done at home. You don’t need to plan a visit to our store specially for renewals.
  • The deposit amount cannot be used for renewals during the tenure of your membership. It’s for our safety, to partially cover ourselves against loss and damage.
  • We do accept book requests and we have fulfilled it for a lot of our customers. However, we request you to understand that the orders to publishers/distributors and our other suppliers go in bulk, and each of them have a different threshold order value. Hence, for fulfilment of the book requests, it might take a day, or a month, and it further depends on the availability of the same with our suppliers as a whole.
  • Thea/Geronimo Stilton books are limited to 2 per order. This is to make children explore other authors as well, and potentially prevent blockage of Stilton titles (considering it’s the one of the major favorites among kids).
  • In case of membership CLOSURE, Refundable Deposit will be refunded only if all the books are returned in expected condition.
  • Providing us the details required for the membership, you agree it to be correct. Any discrepancy found later, the membership will be put ON HOLD instantly until the KYC is complete.
  • If your membership has EXPIRED while you are out of town for any reason and still holding any of the borrowed books, renewal still needs to be done on time, unless there is a medical reason presented.
  • In case you wish to PAUSE your membership for any reason, all the borrowed books should be returned to us. Pausing and Resuming in the same calendar month isn’t allowed. 
  • If a member chooses to PAUSE/QUIT/WITHDRAW the membership, the borrowed books should be returned immediately within the allowed grace of 5 days after membership expiry.
  • If the member holds the borrowed books for more than membership grace of 5 days, fine charges of Rs.100 will be applied. For any reason, if the books are held beyond membership expiry for more than 15 days (from the date of expiry), fine charges of Rs.250 will apply. If the delay is beyond 30 days, the fine charges would be Rs.500. Additional pickup charges of Rs.100 will apply (if applicable). 
  • If a member does not respond to any of the 5 renewal reminders sent by us, the books will be picked up from their location, and the account would be permanently TERMINATED, and no refund would be processed.
  • If a member informs on CLOSURE/PAUSE of membership after the 5 renewal reminders are sent, the fine charges of Rs.100 will apply.
  • If the membership is TERMINATED for any of the above mentioned reasons, the member won’t be allowed to avail Read and Brew Library services any time in future and the refundable deposit cannot be claimed. Hence, please avoid terminations by renewing your membership on time.
  • Kindly note, that the Membership Charges and One Time Registration Charges are not refundable under any circumstances.
  • Under extreme cases of Non-Compliance to above mentioned terms, a legal notice might be processed at our sole discretion.
  • In situations where a particular title from the placed order isn’t available, we replace the same with a similar title. No individual discussions on choice of books would happen once the order is placed and is under processing. If the replaced book is not satisfactory, one can inform us on the same and we may promise to provision with the originally requested title in a few days, which would depend on it’s availability.